The HANDD Effect
Customers around the world rely on Managed File Transfer (MFT) platforms to move information in varying ways, this can be categorised as: inter-business, where information flows into the organisation from another or intra-business where data flows across your business.
Naturally, an organisation becomes apprehensive when considering a project which might impact both of those important types of data flow and for good reason. Inter-business flows generally generate income, they include purchase orders and other types of important B2B transfer. Intra-business flows keep the lights on, seeing information transferred around the organisation to deliver services and system integrations.
The researcher Malcolm Gladwell famously came up with the ten-thousand-hour theory. The idea that by practicing anything for around 10,000 hours you will become an expert in that field. The good news for our customers is that in the near twenty years we’ve been working with MFT platforms, our senior engineers have completed well over that figure in elapsed time of upgrades, installs and customer service. So, when we say we’re MFT experts, we’ve completed the pre-requisites to use that term!
Over the years of helping our customers migrate data flows to one platform or another, we’ve obviously learnt a thing or two. We’ve also learnt from our mistakes, meaning we avoid the pitfalls which exist when it comes to an MFT project because we know what to spot.
The end result is that HANDD have shaped an ITIL based framework to deliver complex MFT installations and migrations. This process and associated project management functions are used whenever our engineers are engaged with a customer and working on their environments.
HANDD pride themselves on working with customers at each stage of the process, understanding and mapping your requirements to a solution which is designed specifically for your environment, taking into account your specific nuances, and integrating with existing technology stack to maximise your ROI. HANDD build and deliver those services into your environment, regardless of type, IaaS, traditional or SaaS and once you own it, HANDD provide around the clock support, customer care and training to give you the best experience of MFT on the market.
Pardon the pun, but when it comes to MFT you’re in safe HANDDs.
HANDD has a team of MFT specialists who can advise on the best way to unleash the full potential of a MFT solution and deliver more for your business. If you’d like to discuss how you can use MFT to save money, reduce complexity and minimise man hours, or if you need support finding the right MFT solution for you, call us on +603 2935 9801 or request a call back here.
Further reading
HANDD SERVICE
Discover why some of the world’s leading organisations choose HANDD as their trusted MFT experts
BLOG
Consultancy; delivering bespoke advice at any point of the MFT lifecycle
INDUSTRY USE CASE
Banking; one-stop configuration capabilities for easier compliance in an evolving regulatory landscape
